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Dispute Meaning

A dispute refers to a disagreement between parties regarding the validity, execution, or outcome of a transaction or obligation. In financial markets, disputes can arise over payments, settlements, pricing, contract terms, or service performance. Managing disputes effectively is essential for maintaining trust, legal clarity, and operational efficiency.

In traditional finance, disputes are often resolved through intermediaries such as banks, payment processors, clearing houses, or courts. These entities investigate claims, review records, and apply established rules to determine outcomes.

While this provides consumer protection, it can also be time-consuming, costly, and opaque. In digital asset markets, disputes take different forms.

Blockchain transactions are generally irreversible once confirmed, which reduces ambiguity but also limits recourse. As a result, disputes often arise around off-chain processes such as custody, execution errors, access issues, or contractual misunderstandings rather than on-chain settlement itself.

Smart contracts may reduce certain types of disputes by enforcing predefined logic, but they can also introduce new risks if poorly designed. Clear documentation, transparent execution records, and robust operational controls are key to minimizing disputes.

When disputes do occur, resolution mechanisms may include arbitration, internal review processes, or legal action, depending on the structure of the platform and applicable regulations. As digital finance matures, dispute resolution frameworks continue to evolve to balance automation with fairness and accountability.

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Important Disclaimer:

Finery Markets BVI Limited (“Finery Markets”) provides software, technology infrastructure, and related Information and Communication Technology (ICT) services on a Software-as-a-Service (“SaaS”) basis. Finery Markets acts solely as a software vendor and does not operate a trading platform, does not intermediate, match, execute, clear, or settle transactions, and does not engage in any activities that would require regulatory authorisation under applicable laws.

Finery Markets’ software is non-custodial and is provided exclusively to licensed institutional entities that act as independent operators of their own environments. All counterparties are solely responsible for establishing and maintaining their own bilateral trading and settlement relationships. Finery Markets is not a party to any such arrangements and assumes no responsibility for the conduct, verification, or compliance obligations of any users of the software.

Nothing on this website shall be construed as a financial promotion, investment advice, or an offer to engage in regulated activities. Access to and use of the software is strictly limited to clients who have entered into a software licensing agreement with Finery Markets. Persons located in jurisdictions where such access is restricted should not rely on this website or any of its contents.

Additional notice to UK visitors: This website and associated communications are not intended to constitute a financial promotion under The Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (as amended) and related guidance. Access to services provided by Finery Markets is limited to regulated entities, professional clients and eligible counterparties as set out by the Financial Conduct Authority. UK users are not permitted to use this website for the services of Finery Markets if they don't fall within these categories.