Your use of the Finery Markets software is contingent on your acknowledgement and acceptance of this Privacy Policy.
When you provide us with personal information and use our services, you accept and consent to this policy. This policy also defines your rights in relation to personal information and explains how to contact us or the supervisory authority for any concerns or complaints.
EU General Data Protection Regulation 2016/679 (“GDPR”) and we are responsible as a "Controller" of that personal information for the purposes of the GDPR as well as Cyprus Law (125(I)/2018) providing for the protection of natural persons and the processing of personal data. While the GDPR does not apply to data about companies or other legal entities, it does apply to all personal data about individuals and personal data relating to natural persons in the course of your professional activity.
1. GENERAL PROVISIONS
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); activity details, comments, feedback, product reviews, recommendations, and personal profile.
2. PERSONAL INFORMATION
2.1. When you use our website, including filling in the contact form, as part of the process, we collect the personal information you give us. This information includes the date of birth, images of your government-issued ID, passport, utility bill and other similar data related to the KYC process, transaction data including information about transactions made with us, technical data including your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, blockchain data including your wallet address, operating system and other technology on the devices you use to access our website or services, usage data about how you use our Finery Markets software, and aggregated data (not legally considered as personal data) including statistical data.
2.2. Cookies and pixel tags to monitor and observe the use of our websites, compile aggregate data, and provide a more effective service including customization. These “Cookies" are small text files created and stored on your computer by your internet browser software, which hold relevant information about the web page you are currently viewing. Most internet browsers allow you to disable cookies, however, this may reduce the function of our website. “Pixel tags” are small blocks of code on a webpage. They can include information such as your IP address, the time you viewed the pixel and the type of browser being used.
2.3. The Cookies and their functions that this website uses include:
- used to distinguish users.
- used to persist session state
2.4. Your personal information will be used for the specific reasons stated below only.
3. INFORMATION USE
We may collect such Non-personal and Personal Information for the following purposes:
3.1. To provide and operate our web service and the Finery Markets software;
3.2. To provide our users with ongoing customer assistance and technical support;
3.3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
3.4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
3.5. To comply with any applicable laws and regulations.
4. THIRD PARTY SOFTWARE
4.1. Our website uses Google Analytics to obtain statistics on our visitors.
4.2. We may use other selected third parties to help deliver our services including but not limited to: business partners, fiat on or off-ramps, fraud prevention services, or analytics and search engine providers that assist us in the improvement and optimization of our site.
4.3. We only allow the third parties we work with to process your personal information if we are satisfied with the way they take appropriate technical and organizational measures to protect your personal information. We also impose contractual obligations on our selected third parties to ensure they can only use your personal information to provide services to us and to you. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions or as based on any notice provided to you.
5. NOTIFICATION
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
6. STORAGE
6.1. All information you provide to us is stored on secure servers. If you have a password to access certain parts of our Finery Markets software, you are responsible for keeping this password and other personal information confidential.
6.2. We will keep your personal information while you have an account with us or while we are providing services and/or products to you or while we are in a contractual relationship with you. Thereafter, we will keep your personal information for as long as is necessary and as required by the relevant regulations.
7. YOUR RIGHTS
7.1. You have certain rights regarding your personal information, subject to local law. These include the rights to:
- access your personal information;
- rectify the information we hold about you;
- erase your personal information;
- restrict our use of your personal information;
- object to our use of your personal information;
- receive your personal information in a usable electronic format and transmit it to a third party;
- lodge a complaint with your local data protection authority.
- If you would like to discuss or exercise such rights, please contact us.
7.2. We have appointed a data privacy officer (“DPO”) to address questions related to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, if you do not want us to process your data anymore or if you would like to access, correct, amend or delete any personal information we have about you, please contact our DPO at info@finerymarkets.com.
The GDPR also gives you the right to lodge a complaint with a supervisory authority. The supervisory authority in Cyprus is the Office of the Commission for Personal Data Protection. Their office is located at Iasonos 1, 1082 Nicosia, Cyprus. They can be contacted by telephone at +357 22818456, by fax at +357 22304565, or by email at info@commissioner@dataprotection.gov.cy.
7.3. We do not sell, trade, or rent your personal information to others. We may share generic aggregated information not linked to any personal identification information regarding visitors and users with our business partners and with regulatory bodies to the extent required by law.
8. CHANGES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
9. CHILDREN'S ONLINE PRIVACY
Compliance with children's online privacy protection act. We do not accept users under the age of 18 and no part of our website or Finery Markets software is structured to attract anyone under 18.
10. YOUR ACCEPTANCE
If you do not agree to this Privacy Policy, you should not use our website or our services.